How to return xfinity flex.

Whether you’re a new customer or an old one, you know that Xfinity internet is a capable service that makes streaming, gaming, and other online activities faster and more enjoyable...If you’re a new Xfinity Internet customer, the first Xumo Stream Box (which is 4K ultra high definition, or UHD, enabled) is included with your Xfinity Internet service. Each additional Xumo Stream Box is just $5 per month. If you'd like to cancel your service for any reason, you’ll need to return your Xumo Stream Box.Sep 15, 2021 · As you are typing a drop-down list appears. Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line. I no longer work for Comcast. when using streaming apps, any of them, my flex box will go dark for about 5 seconds, then return me to the Home Screen. I am moving and need to cancel the Xfinity plan, they require you to return the Flex box which was free of charge at the beginning and did not tell me to return. They charge you $100+ for something they did not specifically say in the beginning, I did not want the flex box in the first place but they give you anyway.

How to downgrade to Xfinity Flex. Downgrades can only be done online or by contacting us. Note: Only customers with existing Xfinity Flex stream boxes can downgrade from Choice TV Select to Xfinity Flex. If the customer doesn’t have an existing Xfinity Flex stream box, they will need to downgrade to Xumo Stream Box. Downgrading online:

If you would like to make changes to your Purchase Pin, we highly recommend visiting our "Manage X1 and Stream PIN Settings Online" support page to help find instructions from activating, deactivating, and resetting the parental and purchase pin locks. Please let us know if you need any further assistance by replying to this thread.

How do I return to the main menu? Press the Exit, Guide or xfinity buttons on your remote to exit Prime Video on X1 or Flex. You can also say a voice ...933 Messages. 2 years ago. Hello @user_d711cc , thank you for reaching out. I’m sorry to hear you lost the Flex box. I would be happy to look into this for you. The cost of the device is $70. I do need to get this removed from the account.Customers can return their equipment by scheduling a UPS at-home pickup by printing the UPS return label, boxing up the equipment, and then calling 1-800-PICK-UPS (Customers will need the tracking number from the UPS return label to schedule the pick-up.); or you can simply drop the devices off at any open UPS location (the devices could be ...To see these instructions in a different language, see: Chinese; Portuguese; Russian; Tagalog; Vietnamese; Simple Options to Return Xfinity Equipment Should you need to return your rented equipment, there are four ways to do so:

Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.

Hello u/bryansj, thanks for reaching out to us on Reddit in regard to your billing concerns.I am sorry to hear about the complications you have run into with us thus far in regard to returning the Flex box. Here at Xfinity, we always strive for processes such as these to be smooth and seamless, so it’s upsetting to hear this has not been the case for you.

If you're an X1 DVR customer, you'll be able to keep some of the recordings from your Xfinity DVR TV Box in the cloud and access them through the Xfinity Stream app. Legacy (non-X1) DVR customers will lose the recordings stored on legacy TV Boxes. The Xfinity Stream app is available on the following Roku devices:Be sure to get a receipt that lists the serial numbers of the equipment you are returning, which, as you said, is how Comcast knows who the equipment came from. They would want you to return cable boxes and modem/router devices and their power cords. You don't need to return Ethernet or coax cables, or remote controls, or amplifiers.Replacement remotes are free and can be either picked up in store by going to your Local Xfinity Store or one can be shipped out. Bear in mind, though the remote is free, there is a one-time $5.95 shipping charge. If you'd like to have one shipped out, let us know and we can set that up for you. 4. 0.Feb 25, 2021. Today we’re announcing the launch of the Xfinity Stream app on Flex, giving Flex customers a simple path to try out Xfinity TV while keeping them within the Flex experience they enjoy. In just a few clicks of the remote, Flex customers can add “Choice TV” from Xfinity, giving them immediate access to all the major broadcast ...In this video I show you step by step how to set up the Xfinity Flex TV Streaming Box. I take you through the installation process with the HDMI Cable and po...Are you worried about the safety of your online activities? There’s a number of ways to keep yourself safe while you’re using your Xfinity internet, and we’re here to help you out ...

What Does Xfinity Flex Cost. You get Xfinity Flex free of charge if you’re already subscribed to Xfinity Internet. Subscribers get one box as part of their internet package. If you need more boxes, you have to pay $5 for each one of them. Each Xfinity Internet account can have a maximum of three boxes.View your equipment information in your account. You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot technical issues. Access user manuals for your devices.Learn about replacing your equipment now to get the most out of your Xfinity service. Xfinity For full functionality of this site it is necessary to enable JavaScript.In today’s fast-paced business environment, efficiency and accuracy are key factors in managing payroll and HR processes. With numerous tasks to handle and deadlines to meet, it is...Press the xfinity button (X1 or Flex) or home button (Flex) on your remote. Use the right or left arrow buttons to get to the gear icon and then press OK to go ...

View your equipment information in your account. You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot technical issues. Access user manuals for your devices.

Why do I keep getting texts to return Xfinity equipment when I NEVER had Xfinity equipment!!?? I used my own cable modem/router. ... Did you ever receive a free Flex streaming box? Since you owned your internet equipment, this is the most likely suspect. 0. 0. Cancel Post.If you’re a new Xfinity Internet customer, the first Xumo Stream Box (which is 4K ultra high definition, or UHD, enabled) is included with your Xfinity Internet service. Each additional Xumo Stream Box is just $5 per month. If you'd like to cancel your service for any reason, you’ll need to return your Xumo Stream Box.Hello u/bryansj, thanks for reaching out to us on Reddit in regard to your billing concerns.I am sorry to hear about the complications you have run into with us thus far in regard to returning the Flex box. Here at Xfinity, we always strive for processes such as these to be smooth and seamless, so it’s upsetting to hear this has not been the case for you.As we age, it becomes increasingly important to have access to financial tools that can help us manage our expenses and ensure a comfortable retirement. One such tool that has gain...You can turn it off by going to” Settings ” > “ Device Settings “ > “ Power Preferences “ > “ HDMI Device Control (HDMI-CEC) “ > “ Off ”. 5. Contact Xfinity Support. If you’ve tried all the troubleshooting steps and your Flex box continues to turn off, contact Xfinity customer support for further assistance.Hi there and welcome to Comcast @user_541802. Thank you so much for allowing us to be your Internet provider. Thank you so much for allowing us to be your Internet provider. I am sorry to hear that you received a FLEX box after mentioning that you didn't want one.• 3 yr. ago. whatbob147. Flex Box Return: What items are needed to return? Discussion. I am returning the Flex box because I am not really happy with the performance of it. Do I …As a result, this led to the Xfinity Flex equipment being disconnected and inactive. The equipment being inactive for at least 30 days will be detected by the network, and the account would incur an unreturned equipment fee. The system will assume the device is no longer in use and is set to likely be returned.Xfinity Flex box. Start streaming today with the Xfinity Flex, which supports popular apps like Netflix, Hulu, Disney+, and more. One-time $15 sign-up fee. The box also supports popular streaming platforms like Netflix, Disney+, Hulu, Paramount+, Prime Video, YouTube, Max, and more. Basically, it checks all the standard boxes that you might ...Thank you for reaching out regarding the letter you received, you've reached the right department and we can certainly help! The free device, means there isn't a rental fee for the equipment. If you do end up removing or disconnecting services you do get asked to return the equipment in order to avoid any unreturned fees.

Go to Settings, and click Manage Devices. To remove a download from a device, under Devices with Downloads, select Return on the right side of the device with the download. Select Yes, return. Removal won't be immediate, so please revisit or refresh the page after five minutes. You'll see a list of devices currently streaming.

I just got an email from xfinity asking me to return my "free" flex box. They actually pressured me into getting two of these "free" boxes (one each on two separate occasions). I was on the phone for an unrelated tech support issue a while back and the rep kept asking me if I wanted this free flex box and I told him I already had one and he said …

Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Open the Xfinity My Account app on your mobile device and sign in with your Xfinity ID and password. On the Services tab, tap the Troubleshoot button in the Flex section. Note: You can also go to the Devices tab by tapping the Troubleshoot button after selecting the Flex streaming TV Box you’re trying to fix. We’ll walk you through ... Spent awhile with support to remove it from my account. The rep said it would be gone, and I shouldn't have to worry about it, but it's still there, and I continue to get emails asking …Comcast’s new Xfinity Flex streaming platform lets its internet-only customers pay $5 a month for a 4K HDR-ready connected box that will allow them to watch Netflix, Amazon Prime and other ...Since you recently canceled your Xfinity service, you’ll see new service fees for unlimited talk and text on your Xfinity Mobile account. When the Xfinity Mobile primary account holder doesn’t have Xfinity Internet, Voice or TV, …Aug 20, 2021 · As a result, this led to the Xfinity Flex equipment being disconnected and inactive. The equipment being inactive for at least 30 days will be detected by the network, and the account would incur an unreturned equipment fee. The system will assume the device is no longer in use and is set to likely be returned. The first thing you should do is initiate the process by notifying the company of your desire to return the equipment by following these steps: Login to your Xfinity account and go to the Equipment Return page. In the list of devices shown, check the ones that you wish to return. Choose a reason for the return, and choose a method of return. Exchange your remote for a new one. We recommend that you simply swap out your old or broken remote for a new one at an Xfinity Retail Store near you. If you're an Xfinity X1 or Flex customer, you can also order a remote control to be shipped to you via UPS in a Getting Started kit (accessory shipping and handling fees will apply) through the ... What Does Xfinity Flex Cost. You get Xfinity Flex free of charge if you’re already subscribed to Xfinity Internet. Subscribers get one box as part of their internet package. If you need more boxes, you have to pay $5 for each one of them. Each Xfinity Internet account can have a maximum of three boxes.Settings is also located on the Home page on Xfinity Flex streaming TV Boxes. You can also scroll down to the bottom and select Settings. Use your remote's keypad to go to Settings: Press the xfinity or Home button on your remote. Scroll down to the bottom and select Settings. Press OK (or the center of directional pad) to go to the Settings menu.

The Xfinity Flex and Roku are both devices that you can connect to your TV to stream content. While a Roku will cost you around $25, you can get an Xfinity Flex for free with an Xfinity internet subscription. Though, a Roku tends to have more streaming content than an Xfinity Flex. After reading that, you still may not know which device is …The service is free, but Comcast still owns the box. Make sure you return it if you don't want it or when you cancel service.Go to Settings, and click Manage Devices. To remove a download from a device, under Devices with Downloads, select Return on the right side of the device with the download. Select Yes, return. Removal won't be immediate, so please revisit or refresh the page after five minutes. You'll see a list of devices currently streaming.Instagram:https://instagram. memorial gardens medford oregonallegheny county license to carrycec marshall 6jimmy oakes girlfriend Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more.Apr 11, 2022 · I contacted customer service and they said they checked my account that there are no charges for the Flex box, and that I would not be charged (I have a screenshot proving this). However, I got a letter from Xfinity with a $120 one-time charge for not returning the Flex box. jenn scordohiscock legal aid society The Xfinity Flex is a TV streaming device offered free-of-charge to Xfinity internet-only customers. It streams on-demand television shows and movies as well as some live streaming content. Streaming customers of Netflix, Hulu and Amazon Prime Video can access their subscriptions on their televisions through this Comcast device. butler cubs boxing Great question! You can return your equipment by simply dropping it off at your local Xfinity or UPS store as they will take care of everything else, we have a …May 28, 2021 · 2. Press the ‘POWER’ and ‘MENU’ buttons on your remote at the same time. 3. Press BOTH the UP and DOWN arrow buttons on your remote, then Select ‘Restore Defaults’ option. 4. Press ‘OK’ – this should cycle the equipment to perform a factory reset. The option should also be in your settings menu. Let me know if this works for you. Learn about Choice TV Select with Xfinity Flex, an affordable live TV option with the flexibility to stream content or watch on a big screen, along with voice control, Cloud DVR, and a variety of apps.